Refund policy

We offer a 30-day return policy. You have 30 days from the date you receive your item to request a return.

To be eligible for a return, your item must be:

  • Unused, unworn, and in the same condition that you received it.
  • In the original packaging with all original tags attached.
  • Accompanied by the receipt or proof of purchase.

How to Initiate a Return

To start the return process, please email us at info@yakubovjunior.shop

Please send your returned item to the following address:

Yakubov Junior
822 Kings Hwy
Brooklyn, NY 11223
United States

Return Mailing Address:
822 Kings Hwy
Brooklyn, NY 11223
United States

Our return policy is valid for 30 days from the date your order is delivered.

Return Shipping Costs

  • Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
  • No restocking fees are charged.

Damages and Issues

Please inspect your order immediately upon delivery. If your item is defective, damaged, or you received the wrong product, contact us as soon as possible so we can evaluate the issue and resolve it promptly.

Exceptions / Non-Returnable Items

The following items cannot be returned:

  • Sale or clearance items
  • Gift cards
  • Items that have been worn, washed, or altered
  • Items returned without original tags or packaging

Exchanges

The fastest way to exchange an item is to return the original product after your return request has been approved and place a new order for the replacement item.

Lost Packages

If your package is lost during transit, we will gladly assist you. If the shipping address provided at checkout was correct, we will work with the shipping carrier to locate your package.

If the package cannot be delivered or located after 30 days, you may choose either:

  • A replacement order, or
  • A full refund to your original payment method.

Our customer support team will keep you informed throughout the investigation process.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to post the refund to your account.

If more than 10 business days have passed since your refund was approved, please contact us at info@yakubovjunior.shop.

Method & Fees

  • Return Method: By mail
  • Restocking Fee: None
  • Refund Processing Time: Up to 10 business days
  • Return Shipping Cost: Customer pays return shipping unless the item is defective, damaged, or incorrect.

Cancellations

Orders may be canceled within 24 hours of purchase at no additional cost.

If your order has already been processed or shipped, it can no longer be canceled and must follow our standard return procedure.

Contact Information

Address: 822 Kings Hwy, Brooklyn, NY 11223, United States

Phone: +1 347-235-3484

Email: help@yakubovjunior.shop

Business Hours: Monday - Thursday & Sunday : 10:00 AM – 7:00 PM, Friday: 10:00 AM – 2:00 PM