FAQs

What products do you sell?

We offer a wide selection of children's clothing and accessories, including baby clothing, toddler outfits, girls' dresses, boys' clothing, formal wear, casual outfits, shoes, accessories, and seasonal collections.

Do you ship internationally?

At this time, we only ship within the United States.

How much does shipping cost?

We offer FREE Standard Shipping on all orders within the United States.

How long does shipping take?

Orders are processed within 1–2 business days. After processing, delivery typically takes 3–5 business days.

Which shipping carriers do you use?

We ship orders using trusted carriers, including USPS, UPS, and FedEx.

Can I track my order?

Yes. Once your order has been shipped, you'll receive a shipping confirmation email with a tracking number to monitor your package.

What payment methods do you accept?

We accept:

Visa
Mastercard
American Express
Discover
Diners Club
Apple Pay
Google Pay
PayPal
Shop Pay

Is my payment information secure?

Yes. All transactions are processed securely through Shopify's encrypted payment system using SSL technology to protect your personal and payment information.

What is your return policy?

We offer a 30-day return policy on eligible items. Returned products must be unused, unworn, in their original packaging, include all original tags, and be accompanied by proof of purchase.

Who pays for return shipping?

Customers are responsible for return shipping costs unless the item is defective, damaged, or an incorrect product was received.

How long does it take to receive a refund?

Approved refunds are issued to your original payment method within 10 business days after your returned item has been received and inspected.

Can I exchange an item?

Yes. If you'd like a different size or replacement item, please contact our customer support team. The fastest option is to return the original item and place a new order once your return has been approved.

Can I cancel my order?

Orders may be canceled within 24 hours of purchase at no additional cost. Once an order has been processed or shipped, it can no longer be canceled and must follow our return policy.

What should I do if I receive a damaged or incorrect item?

Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us as soon as possible with your order number and photos of the item so we can resolve the issue promptly.

What happens if my package is lost?

If your package is lost during transit, please contact us. We'll work with the shipping carrier to investigate the shipment and arrange a replacement or refund if the package cannot be recovered.

How do I choose the correct size?

Each product page includes a detailed size guide with recommended age and height measurements. We recommend using your child's height to select the most accurate size. If your child is between sizes, choosing one size larger is recommended.